Track Your Order

Look up an order below.

  • Your order number is in the confirmation email.
  • Enter the same email used to order.
  • Shipped orders show carrier tracking.
  • No result? Email [email protected] with your order number.

Enter your order number and the email you used at checkout, and we will show where the parcel is.

From Bakersfield, most parcels arrive within 5–10 business days.

What the status tells you

  • Processing: the order is confirmed and will be packed within 1–2 business days.
  • Completed: shipped. Transit then takes 4–8 business days.
  • Pending payment: checkout was not finished, so nothing has been charged.
  • Cancelled / Refunded: the order will not ship and a refund has been issued.

If tracking has not moved

Let us know at [email protected] if the status has not changed for 3 business days; we open an inquiry with the carrier.

Marked delivered but not received

Check around the door, with neighbors and in any mailroom, and wait until the end of the next business day. Then email [email protected] within 3 business days of the delivery scan.